1. Introduction
Vlad Fix & Install (“we”, “us”, “our”) operates a single-page website that helps homeowners in the San Diego, CA area request handyman services. We respect your privacy and only collect information that helps us respond to inquiries and deliver the work you asked for.
By using this site or submitting a contact form, you agree to the practices described below.
2. Information We Collect
Information you provide
When you submit a contact form on this site, we collect:
- First and last name
- Email address
- Phone number
- The service category you selected
- Any details you write in the message field
Information collected automatically
Our hosting provider receives standard server-log data (IP address, browser type, referrer, page viewed, timestamp) for security, performance and abuse-prevention purposes. We do not run our own advertising or behavioural-tracking scripts.
3. How We Use Your Information
- To respond to your inquiry and provide a free estimate.
- To schedule, perform and follow up on requested services.
- To send service-related communications (appointment confirmations, quotes, invoices, warranty notices).
- To keep records of completed work for warranty and accounting purposes.
- To comply with applicable law and respond to legal requests.
We do not use your information for unrelated marketing without your consent.
6. Third-Party Services
The site embeds publicly available content from Thumbtack and Google (linked review profiles). Visiting those external sites is governed by their respective privacy policies. Clicking a third-party link opens that site in a new tab; your interaction with it is between you and that company.
7. Data Security
We protect submitted information using industry-standard measures including HTTPS for all traffic, limited internal access to your inquiries, and prompt deletion of records that are no longer needed for the purposes above.
No method of transmission over the internet is 100% secure, so we cannot guarantee absolute security. If you have reason to believe your interaction with us is no longer secure, please contact us immediately.
8. How Long We Keep Information
We keep contact-form submissions for as long as it takes to respond and complete the requested service, plus a reasonable period for warranty, recordkeeping and tax purposes (typically up to 4 years). After that we delete or anonymize the data.
9. Your Rights
California residents (CCPA / CPRA). California law gives you the right to:
- Know what personal information we have collected about you.
- Request a copy of that information in a portable format.
- Request deletion of your personal information.
- Opt out of any “sale” or “sharing” of your personal information — note that we do not sell or share it.
- Be free from discrimination for exercising any of these rights.
To exercise these rights, email vladfixinstall@gmail.com with the subject line “Privacy Request”. We will verify your identity and respond within 45 days.
10. Children's Privacy
This site is intended for adults requesting home services. We do not knowingly collect personal information from anyone under 18. If you believe a minor has submitted information, please contact us and we will delete it.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will revise the “Effective” date at the top of the page. Material changes will be highlighted on the site for a reasonable period before they take effect.
12. Contact Us
If you have questions about this policy or your information:
Effective May 1, 2026.